Frequently Asked Questions and Policy


When will you be accepting new clients?

At this time, I am not accepting new clients, and I do not have an anticipated date for reopening my books to new clients. To maintain the quality of care and attention each appointment deserves, my schedule is currently reserved for existing clients.

I truly appreciate your interest in booking with me! Any future updates regarding new client availability will be announced here and on my social media platforms.

When can I expect a response to my message?

Messages are addressed during regular business hours, Tuesday–Saturday, 9 AM–5 PM. Please allow up to two business days for a response. Messages received on my days off will be addressed upon my return.

For urgent appointment-related matters, please include your appointment date. Messages are not monitored for emergencies. If you are experiencing a medical emergency, please call 911.

Do you offer squeeze-in appointments?

Unfortunately, I do not offer squeeze-in appointments or accommodate bookings outside of my available schedule. All appointment availability is reflected on my booking calendar. If a date or time is unavailable, it means I am fully booked.

When do your books open?

My booking calendar opens every 2–3 weeks. Exact booking dates and times will be announced exclusively on my website. I encourage clients to check back regularly for updates and plan their appointments accordingly.

What is your rescheduling policy?

You may reschedule your appointment at any time. However, your new appointment date must fall within 30 days of your original appointment date.

To reschedule, please contact me through my business phone number with your availability, and I’ll do my best to accommodate a new date. All rescheduling is subject to availability.

What is your late policy?

I understand that delays happen! However, arriving late may require adjustments to your scheduled service to ensure it can be completed within the remaining appointment time. Depending on how late you arrive, your appointment may need to be canceled.

Please communicate any delays as soon as possible so I can determine how best to accommodate you.

What is your deposit policy?

A nonrefundable deposit of 25% of your appointment total is required to secure your booking. This deposit is applied toward your total service cost, with the remaining balance due at your appointment.

Deposits are nonrefundable under all circumstances, including cancellations and no-shows, unless the appointment is canceled by me. In that event, your deposit will be refunded in full.